![]() ![]() We implement the solution for customers along with implementation partners. ![]() It prevents a couple of outages each month where the services do not come back online following a server restart. Geneos will automatically restore the service several times when a service goes down based on our configuration. Geneos can predict and resolve problems through automation. When there is an issue in North America or South America, Geneos immediately alerts you and the management that there is something we need to look into. The dashboard has improved our business significantly because it provides visibility into the entire operation from one screen. The help desk and other L1 departments have their own dashboard. We have a high-level dashboard for management and a technical dashboard for L2 and 元 engineers. We have a management dashboard that highlights business-critical alerts to management. ![]() The primary benefit to our company is the dashboard. ![]() You can configure Geneos with chatbots also in real-time. It will throw the alert to your inbox and 13 chatbots. Geneos sends alerts within 20 to 30 seconds. That is quick unless your email system has some delay latency. You can receive an alert within the tool where it flags the issue on the dashboards. All monitoring tools have multiple alert methods. The time to get a response depends on the kind of alert you set. Geneos provides near-real-time data if the underlying infrastructure is sufficient. ![]()
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